BEST STAY EVER

Come experience your next favourite stay with our 2 Days 1 Night Adventure Play & 3 Days 2 Nights Discover Play Hotel Staycation!

PACKAGES

Your ULTIMATE holiday packages!

This package serves up:

•  One (1) night stay at Sunway Clio Hotel or Sunway Pyramid Hotel with breakfast for 2 persons
•  Two (2) person Sunway Lagoon entrance voucher
•  One (1) packet of animal feed kit for feeding at the Wildlife Park

This package serves up:

• Two (s) nights stay at Sunway Clio or Pyramid Hotel with breakfast for 2 persons
• Two (2) person Sunway Lagoon entrance voucher
•  Shopping vouchers worth RM 150 via Pals for Life mobile app

Package Term & Conditions (For Sunway Clio Hotel/Pyramid Hotel) :

• This voucher is valid from 1 April 2022 to 30 December 2022.
• Pre booking / Pre buy should be done before 30 September 2022.
• Applicable for Deluxe Plus Room category only for Sunway Clio Hotel, or, Deluxe Room category only for Sunway Pyramid Hotel. Subject to room availability upon reservation made.
• Surcharge of RM80 per Adventure Play package for checked in on weekends ( Friday & Saturday ), eve of PH and PH. Surcharge to be settled upon check in at hotel.
• Adventure Play package includes a One (1) night stay at Sunway Clio Hotel or Sunway Pyramid Hotel with breakfasts for 2 persons, Two (2) person Sunway Lagoon entrance voucher, One (1) packet of animal feed kit for feeding at the Wildlife Park.
• Surcharge of RM120 per Discover Play package for checked in on weekends (Friday & Saturday), eve of PH and PH. Surcharge to be settled upon check-in at hotel.
• Discover Play package includes a Two (s) nights stay at Sunway Clio or Pyramid Hotel with breakfast for 2 persons, Two (2) person Sunway Lagoon entrance voucher and Shopping vouchers worth RM 150 via Pals for Life mobile app.
• Shopping E-vouchers will be issued to Pals for Life app on the upon arrival for Discover Package.
• This package is non-refundable, non-exchangeable for cash and not applicable with other on-going offers, events and/or promotions.
• Pre-purchased of any add-on or enhancement is non-refundable and non-exchangeable for cash.
• No cancellation will be allowed upon confirmation of purchase.
• Prior booking is required and confirmation is subject to availability. Please call +60374951990 or email to srhs.reservations@sunwayhotels.com  for reservation.
• Hotel check in time is 1500 hours and check out time is 1200 hours.
• Customer must produce the e-Voucher Confirmation upon check in.
• Additional charges required per room per night for room upgrade to higher room category.
• Sunway Lagoon entrance ticket include entry to all parks, including all rides, activities and attractions within the theme park. Not applicable for pay-per-ride activities: Bungy Jump, G-Force X, Go Kart and Fun Fair.
• Sunway Lagoon operation hours is Monday to Sunday, 10:00 hours to 18:00 hours, closed on Tuesday (except Public Holidays & Malaysia School Holidays).
• Sunway Lagoon entrance voucher is only valid during the stay period. Kindly present the theme park voucher at Sunway Lagoon’s Ticketing counter on your selected day of visit for redemption.
• Guest should evaluate their risk in determining whether to attend. By visiting Sunway Lagoon, you voluntarily assume that there will be an elevated risk of exposure to Covid19 in a public space.
• As part of our ‘Stay & Play With Confidence’ safety procedure, please maintain social distancing and you’re encourage to wear face masks while in our park.
• With the purchase and/or use of the online ticket(s), you are agreeable to the terms and conditions and general rules and regulations of Sunway Lagoon, Sunway Clio Hotel and Sunway Pyramid Hotel.
• In the event whereby the Hotel is unable to provide the room accommodation as previously confirmed in the package for whatsoever reason, it will undertake to relocate guests to a comparable alternative hotel at its absolute discretion with no additional cost to the guest. However, if the guest wishes to choose another hotel other than the alternative hotel being offered under this condition, the guest is required to pay for any rate / price difference.
• Effective 1 January 2022, package rates are quoted in Malaysian Ringgit inclusive of 6% Service Tax and 5% Entertainment Tax (applicable for theme park admission tickets only)

Animal Food Terms & Conditions :

• Please feed the purchased food item ONLY to the correct animal. Feel free to ask our wildlife rangers in the park for further clarification.
• Animal Feed Kit shall only be redeemed at Rimba.
• DO NOT throw the food container/packages into animal enclosures or at other parts of Sunway Lagoon unless in a rubbish bin.
• We encourage to offer food items to the whole group of animals rather than only one individual animal to prevent overfeeding and fighting among the animals.
• Please be mindful of fingers and keep a safe distance from the mouth of animals to prevent any injuries.