Start a Career with Sunway Lagoon

DO YOU HAVE WHAT IT TAKES TO BE A HERO?

We are always looking for confident and enthusiastic individuals to be the heroes of Sunway Lagoon. We promise you an exciting and colourful career opportunity with good remuneration and guaranteed growth while preserving our core values of integrity, humility and excellence! Join us and be part of our big family!

If you have the right skill-set and looking for a new challenge, please reach out to our Talent Acquisition team at Sunway Lagoon to find out more:
📞 03-5639 0025
✉ slrec@sunway.com.my

F&B Assistant

ABOUT THE ROLE:

  • You will be responsible to set up Food & Beverages (F&B) stall and kiosk, assist in food preparation and operation as well as involve as a cashier and front-of-house staff.
  • Creative with strong communication skills and the ability to upsell F&B products, interact with customers and team member, as well as working under pressure.
  • Ensure health and safety regulation is observed and strictly followed, and kiosk area is clean at all times. Personal appearance and hygiene need to be maintained at a high standard all day.

WHO ARE WE LOOKING FOR?

  • One with minimum SPM Certificate with pass in Bahasa Malaysia or Diploma/Advanced/Higher/Graduate Diploma in Food and Beverages/Tourism and Hospitality or equivalent.
  • Flexible to work 6 days a week, on weekends, school holidays and public holidays.
  • You will have an advantage if you are:
    • Able to write and communicate in English and Bahasa Malaysia, as well as competence in vernacular languages such as Chinese or Tamil language.
    • Pleasant appearance and can carry yourselves well while interacting with guests, patrons and employees, possess good analytical skill, decision-making and problem solving abilities.
  • SPM leavers and fresh graduates are welcome to apply!

Guest Service & Ticketing Assistant

ABOUT THE ROLE:

  • Responsible to handle POS Ticketing System which one has to check and verify customer’s wristband quantity, ensure cash transaction tallies with sales of the day, ensure no variation in the quantity of wristband stock issued for transaction.
  • Making sure customer is wearing valid and correct wristband, assist in wristband banding and scanning at the entrance scanner. Ensure no outside food, drinks, surfing/body boards to be brought into the park.
  • Ensure customer exit smoothly by assisting in scanning wristband at Exit turnstile scanner and removing wristband to prevent re-entering, recycling of wristband and wristband thrown on the floor.
  • To delight customers by ensuring them a pleasurable experience in the park by greeting, communication in a polite manner and exercising graceful guest relation skills. Attend customer needs, handle guest related issues including Lost & Found items, feedback and complaints, as well as have a good product knowledge to explain on activities and promotions in the park.

WHO ARE WE LOOKING FOR?

  • One with minimum SPM Certificate with pass in Bahasa Malaysia or Diploma/Advanced/Higher/Graduate Diploma in Tourism and Hospitality or equivalent.
  • Flexible to work 6 days a week, on weekends, school holidays and public holidays.
  • You will have an advantage if you are:
    • Experienced with cashiering role and handle substantial amount of cash.
    • Able to write and communicate in English and Bahasa Malaysia, as well as competence in vernacular languages such as Chinese or Tamil language.
    • Pleasant appearance and can carry yourselves well while interacting with guests, patrons and employees, possess good analytical skill, decision-making and problem solving abilities.
  • SPM leavers and fresh graduates are welcome to apply!

Retail Assistant cum Cashier

ABOUT THE ROLE:

  • Responsible to promote sales through excellent customer service, product knowledge and suggestive selling techniques. Ensure high standard of store presentation through effective and timely stock replenishment as well as adherence to visual merchandising guidelines.
  • Ensure all merchandise is stamped, marked and tagged with the correct and updated price in line with policies and procedures.
  • Ensure smooth cashier-related process and obtain payments by processing cash, checks, sales discount and credit cards.
  • To delight customers by ensuring them a pleasurable experience in the park by greeting, communicating in a polite manner and exercising graceful guest relation skills.

WHO ARE WE LOOKING FOR?

  • One with minimum SPM Certificate with pass in Bahasa Malaysia or Diploma/Advanced/Higher/Graduate Diploma in Retail/Tourism and Hospitality or equivalent.
  • Flexible to work 6 days a week, on weekends, school holidays and public holidays.
  • You will have an advantage if you are:
    • Experienced with cashiering role and handle substantial amount of cash.
    • Able to write and communicate in English and Bahasa Malaysia, as well as competence in vernacular languages such as Chinese or Tamil language.
    • Pleasant appearance and can carry yourselves well while interacting with guests, patrons and employees, possess good analytical skill, decision-making and problem solving abilities.
  • SPM leavers and fresh graduates are welcome to apply!

Pool Attendant

ABOUT THE ROLE:

  • Responsible to operate all slides instructed as set in operating procedure, as well as maintaining the highest level of safety.
  • Required to adhere to all standard operating procedures, carry out daily inspections to the checklist at rides assigned, ensure customer’s safety at all times and responsible to provide First Aid attention to any accident and incident happen during theme park operation hours.
  • Able to communicate to inform customers on ride procedure courteously and ensure them a pleasurable experience in the park by greeting, be polite and exercise good relation skills.
  • To alert and report any defects concerning safety and breakdown immediately and to provide assistance in any maintenance work request from time to time.

WHO ARE WE LOOKING FOR?

  • One with minimum SPM Certificate with pass in Bahasa Malaysia or equivalent.
  • Flexible to work 6 days a week, on weekends, school holidays and public holidays.
  • You will have an advantage if you are:
    • Experienced with cashiering role and handle substantial amount of cash.
    • Able to write and communicate in English and Bahasa Malaysia, as well as competence in vernacular languages such as Chinese or Tamil language.
    • Pleasant appearance and can carry yourselves well while interacting with guests, patrons and employees, possess good analytical skill, decision-making and problem solving abilities.
  • SPM leavers are welcome to apply!

Ride Attendant

ABOUT THE ROLE:

  • Operate the many thrilling amusement rides and attractions as instructed following the standard operating procedures (SOP) and maintaining the highest level of safety, carry out daily inspections to the checklist on rides assigned to you.
  • To inform customers on ride procedures courteously, to ensure customers safety at all times and to report on any safety hazards to supervisor immediately.
  • To delight customers by ensuring them a pleasurable experience in the park by greeting, communicating in a polite manner and exercising graceful relation skills. Ride Attendant has to attend customer needs, handle guest related issues including feedback and complaints, as well as have good product knowledge to explain on activities and promotions in the park.
  • To maintain the cleanliness and hygiene of the station and surrounding.

WHO ARE WE LOOKING FOR?

  • One with minimum SPM Certificate with pass in Bahasa Malaysia or equivalent.
  • Flexible to work 6 days a week, on weekends, school holidays and public holidays.
  • You will have an advantage if you are:
    • Experienced with cashiering role and handle substantial amount of cash.
    • Able to write and communicate in English and Bahasa Malaysia, as well as competence in vernacular languages such as Chinese or Tamil language.
    • Pleasant appearance and can carry yourselves well while interacting with guests, patrons and employees, possess good analytical skill, decision-making and problem solving abilities.
  • SPM leavers are welcome to apply!

General Maintenance

ABOUT THE ROLE:

  • To carry out a wide range of general maintenance and repair activities in the park including plumbing, carpentry, painting, welding, cement work and pest control. Take responsibility of all repairs and maintenance of the various equipment, furniture or facilities around the park.
  • Responsible in monitoring, daily routine inspection and making sure facilities in the park is in excellent condition to ensure customers safety at all times and to report on any safety hazards to supervisor immediately.
  • Execute the installation of event stage, banners, signage and other additional ad-hoc requests to cater business needs, and to complete requisition as per following timeline given.
  • Ensure general safety in and around work station.

WHO ARE WE LOOKING FOR?

  • One with minimum SPM & above, with pass in Bahasa Malaysia or equivalent.
  • Possess knowledge in plumbing, carpentry, and general repairs with a minimum of 1 year experience in relevant industry.
  • Flexible to work 6 days a week, on weekends, school holidays and public holidays.
  • You will have an advantage if you are:
    • Able to write and communicate in English and Bahasa Malaysia, as well as competence in vernacular languages such as Chinese or Tamil language.
    • Pleasant appearance and can carry yourselves well while interacting with guests, patrons and employees, possess good analytical skill, decision-making and problem solving abilities.