JOIN OUR TEAM AND BE PART OF THE ADVENTURE!

Ready to take on a new challenge? At Sunway Lagoon, we’re on the lookout for enthusiastic and dynamic individuals to join our team of thrill-makers and memory-creators!

We offer an exciting and vibrant work environment with competitive benefits, career growth opportunities, and a strong commitment to our core values; integrity, humility, and excellence. Whether you’re a people person, a creative thinker, or a hands-on problem solver, there’s a place for you in our big family.

Connect with our Talent Acquisition team to explore career opportunities:

☎️ 03 5639 0025

📧 [email protected]

Awards

Ride Attendant

ABOUT THE ROLE:

  • To operate amusement park rides at Sunway Lagoon and comply to SOP.
  • Ensure amusement park rides are clean and safe for guests.
  • To inform customers on ride procedures courteously, ensure customers safety at all times and to report on any safety hazards to your supervisor immediately.
  • To delight customers ensuring them a pleasurable experience in the park by greeting, communicating in a polite manner and exercising good guest relations skills.

Assistant

ABOUT THE ROLE:

  • You will be responsible to ensure the customer is wearing a valid and correct wristband, assist in wristband banding and scanning at the entrance scanner; ensure no outside food, drinks, surfing/body boards to be brought into the park.
  • You will be responsible to assist in scanning and removing wristband at Exit turnstile to prevent re-entering or recycling of wristband.
  • You are also expected to delight customers by ensuring them a pleasurable experience in the park by greeting, communicate in a polite manner and exercising graceful guest relation skills.
  • You will need to attend to customer needs, handle guest related issues including Lost & Found items, feedback and complaints, as well as have a good product knowledge to explain on activities and promotions in the park.

Entertainment Assistant/Performer

ABOUT THE ROLE:

  • Participate in all park shows performances such as Variety dance shows, theatre, and new shows production.
  • To participate in clown act, costume character, mascots for a photo op, and any other animation requirement.
  • To organize and conduct beach and pool sport-based activities, to assist in group function (family day) by conducting Carnival Games (tele matches).
  • To perform park broadcasting duties. Being a host / MC for in-house functions and conducting game shows. This may include training for any new dance routine or random street acts depending on event, seasonal and festive requirement.

Stewart

ABOUT THE ROLE:

  • You are responsible to ensure function / kitchen / outlet cleanliness and hygiene standards are maintained at all times.
  • You need to ensure that all rental / loan of equipment are recorded accordingly with proper documentation.
  • To ensure all catering equipment are maintained and kept clean.
  • Monitor the quality of the product and service provided.

F&B Assistant

ABOUT THE ROLE:

  • You will be responsible to set up Food & Beverages (F&B) stall and kiosk, assist in F&B Kiosk operation as well as involve as front-of-house staff.
  • You must be creative, strong communication skills and has the ability to upsell F&B products.
  • You must have a thorough working knowledge of the Sunway Lagoon safety, sanitation and cleanliness standards.
  • Expected to carry out and ensure smooth cashier-related process and accepting payments, ensuring all prices and quantities are accurate.

Graphic Designer

ABOUT THE ROLE:

  • Create illustrations/graphic design/photo and video editing based on guide and within the constraints of costs and time.
  • Assist photographer with photo/video sessions during events or product photos, including equipment preparation, area scout, props.
  • Follow up and supervise the installation of signboards/visuals around the theme parks.

Videographer

ABOUT THE ROLE:

  • To create and develop multimedia (audio/video) content for customer stories, external promotional social videos, product marketing videos, recruiting videos, corporate training, internal company announcement videos, and other company-wide projects. From concept to completion, this individual proposes creative concepts, filming styles, brand narratives, and deliverables based on business objectives.
  • Execute and direct photos and video shoots for press announcements surrounding new events, attraction launches, and zoological milestones like animal births.
  • Provide assets for Advertising / Brand and Consumer Activation use including out-of-home billboards, boosted social media content, retail and media promotions, in-park signage, event/sales collateral, and park gift shops.
  • Direct and produce b-roll shoots for seasonal events and attraction openings.
  • Create working photo archives/library and ensure such archives are updated and organized for access and retrieval by supervisors and/or designated team members.

ABOUT THE ROLE:

  • Assist in crowd control.
  • To delight customers ensuring them a pleasurable experience in the park by greeting, communicating in a polite manner and exercising good guest relations skills.

Park Technician – Mechanical

ABOUT THE ROLE:

  • To maintain and to repair park rides, equipment and facilities are safe and conducive to be used.
  • Responsible in conducting water pump maintenance, maintenance for water quality and chemical dosage system.

Handyman – General Maintenance

ABOUT THE ROLE:

  • To inspect and maintain all park installations, function set up as well as pool maintenance and clearing.
  • Responsible to carry out woodwork, cementing work, welding and plumbing work.

Pool Attendant

ABOUT THE ROLE:

  • To inform customers on ride procedures courteously, ensure customers safety at all times and to report on any safety hazards to your supervisor immediately.
  • You will be expected to provide guidance as well as enforce Sunway Lagoon standard operation policies and procedures; provide First Aid attention when needed and assist guests in distress or facing difficulties.
  • To delight customers ensuring them a pleasurable experience in the park by greeting, communicating in a polite manner and exercising good guest relations skills.

Lifeguard (Bronze Certificate)

ABOUT THE ROLE:

  • You will be responsible to operate all Water Park slides and overseeing the safety of Water Park guests by monitoring the attractions to prevent accidents.
  • You will be expected to provide guidance as well as enforce Sunway Lagoon standard operation policies and procedures; provide First Aid attention when needed and assist guests in distress or facing difficulties.
  • To delight customers ensuring them a pleasurable experience in the park by greeting, communicating in a polite manner and exercising good guest relations skills.